Love Doll

Not sure which doll to purchase?

That all depends on how you like your women – fat, thin, athletic, busty, petite, voluptuous. Of course, weight can be a factor. As far as the head/face is concerned that too depends on personal preference.

Are your products environmentally friendly?

Manufacturing silicone and TPE (Thermoplastic Elastomer) dolls can be considered more environmentally friendly than other adult toy industry materials. Still, it’s important to understand that “environmentally friendly” is relative. Here are some reasons why these materials may be considered more environmentally friendly than some alternatives:

1. Durability and Longevity: Both silicone and TPE dolls are known for their durability and longevity. They can withstand wear and tear and do not degrade quickly, meaning they can be used for an extended period. Longer-lasting products reduce the need for frequent replacements, which can lower overall waste generation.

2. Recyclability: Silicone and TPE can be recycled to some extent. Although recycling options for sex dolls may not be as readily available as for some other products, the potential for recycling these materials does exist. Proper recycling practices can reduce the environmental impact of disposing of old or damaged dolls.

3. Non-toxic and Non-hazardous: High-quality silicone and TPE materials used in reputable doll manufacturing (such as ours) are non-toxic and free from harmful chemicals like phthalates, which can be found in other materials used in the adult toy industry. This is important for consumer safety and the environment, as releasing toxic substances can harm ecosystems.

4. Lower Energy Consumption: The manufacturing processes for silicone and TPE dolls may require less energy than alternatives. The production of these materials often involves lower temperatures and simpler processes, which can contribute to reduced energy consumption.

5. Bio-compatibility: Silicone and TPE are bio-compatible materials well-tolerated by the human body. While this aspect is more relevant to the user’s health, it indirectly impacts the environment by reducing the likelihood of discarded dolls due to health-related concerns.

6. Non-porous Nature: Silicone has non-porous surfaces, making them less likely to harbor bacteria or other pathogens. This characteristic can contribute to easier cleaning and maintenance, potentially extending the lifespan of the dolls.

In Conclusion:

It’s important to remember that no manufacturing process is entirely without an environmental footprint. Environmental concerns are still associated with these products’ production, transportation, and eventual disposal. Raw materials, energy consumption during manufacturing, and waste management all affect the overall environmental impact.

It’s also essential for consumers to make responsible choices, such as properly disposing of old products and supporting companies like Olyvia Doll, prioritizing sustainability and ethical manufacturing practices by running an ISO 14000 system.

What else will be sent with the doll?

We will ship the manual, wig, cleaning device, heating rod, clothing, comb, lipstick, and more together with the doll. Due to shipping restrictions, the repair kit may not be shipped together with the doll. If that’s the case, we will send it individually by another shipping method. If you need glue or stain remover, just let us know—we’ll include them in the separate shipment.

Do your sex dolls come with a warming system/heating option?

Yes. We provide a vagina heating rod for free. Customers need to pay extra for a full body warming system. Just let us know before you place an order.

Is this product right for me?

If you wish the ability to embrace pleasure on your terms, whenever and however you desire, then this product is for you.

If you struggle with social anxiety and struggle to build meaningful connections with others, this product is for you.

We firmly believe that our love dolls are an outlet for those who seek companionship, and we design our dolls to embody qualities that promote respect and empathy. We encourage treating the dolls as equals, promoting emotional connections rather than objectification.

When can I expect a reply from your customer service?

Our working hours are from 9am to 10pm every day.

During working hours, we reply within 2 hours. Outside of working hours, we’ll get back to you within 8 hours.

How to clean doll hair?

Comb hair with comb.
Wash hair with shampoo.
Dry it with towel.
Keep it in the air until it dry.

How does the full body warming system work?

Don’t get discouraged if your doll’s body isn’t warm in the first 30 to 60 minutes.

Silicone is good at insulating heat, so it takes a little longer to travel outwards to the skin and body. On average, it could take around 2 hours to fully warm your doll. 

If you’re having difficulty with the internal full-body heating system, you might not be giving it enough time. The difference is night and day, and you’ll notice right away if you just give it enough time.

SAFETY FIRST.
NEVER LEAVE YOUR DOLL ALONE FOR AN EXTENDED PERIOD WHILE USING THE HEATING SYSTEM. TOO MUCH HEAT EXPOSURE COULD DAMAGE THE MATERIALS.

How does the vaginal suction feature work?

To get the full effect, it might take a little trial and error, but it’s worth the effort and patience. Basically, the suction squeezes the channel around you during the feed and tightens slightly, then releases, producing a clenching (clamping) affect, it also pulls or draws you in a bit deeper. There’s a rhythm to it, and you’ll have to discover what works best for you. Some say it works best if you’re already inside before powering on, while other say it doesn’t matter.

Everyone will experience the sensation differently but some customers have reported the effect is much stronger when the doll is standing, or in a doggy or cowgirl position.

Some have even reported the experience is even more realistic in the way it functions as you interact with it, kind of like how you have to learn what does and doesn’t work with a real-life partner.

Our dolls are designed to look and feel as real as possible, they aren’t designed to do something a real woman – no matter how talented – can’t do.

So at first take your time, show a little patience, and you’ll be rewarded with years of unforgettable intimacy and emotional fulfillment.

Are your sex dolls waterproof?

Yes. You can use the doll in the bathroom or wet it with water-based lubricant. However, if you've added any electrical features to the doll, please ensure all electronic components are kept away from water.

Can your sex dolls be placed in many different positions?

Yes, all Olyvia Dolls have a flexible skeleton. Most body parts can be moved independently. Our sex dolls can be used missionary, doggie, and pretty much any way you can imagine.

How can I know whether the doll is exactly the same as photos show?

Before shipping, we will check the doll carefully and provide photos and a video for your confirmation. Please contact us for more detailed photos and videos if you have any questions. We are confident about what we are selling.

How to maintain the doll? Do I enjoy after-sale service?

Please maintain the doll according to the manual. If you have any questions or issues, feel free to contact us directly. We’re here to help.

We are responsible for shipping and quality issues. And you will be enjoying lifetime service.

Is it possible to make changes to my sex doll? Are the changes free?

Yes. You can choose as many custom options as you like—mix and match freely. If you like one model’s body but prefer another model’s head or face, we can make the switch at no extra charge. However, certain premium customizations may incur additional fees. Just let us know what you're looking for, and we’ll guide you through the options.

How to prevent fading of body painting?

The realistic body painting may fade gradually over time due to friction and cleaning. The coloring ability of the ultra-soft silicone body is comparatively limited. After friction and the influence of the oils of silicone material, the body painting may gradually fade.

When changing your doll’s clothes, please do so gently. We suggest using smooth fabrics (for the clothes, coverlet, and cushion cover) to reduce the risk of paint fading caused by friction during use.

Order & Payment

How do I select and add a sex doll to my cart?

Browse our website to find the sex doll you desire. Once you have chosen the sex love doll which you like, click the “Add to Cart” button.

For more guidance, please refer to our First-Time Buyer’s Guide

What should I do if I have questions while selecting a doll?

If you have any questions or need assistance during the selection process, please don’t hesitate to contact us. We will be happy to assist you.

How do I fill out the necessary information and checkout?

After you’ve added the sex doll to your cart, proceed to checkout. You will need to fill out the billing details to complete the order.

What payment methods do you accept?

We offer one payment methods on website: PayPal, etc.

If you want to pay by bank card or TT(Telegraphic Transfer), please contact our customer service: info@olyviadoll.com

Can I modify my order?

You can change specific options before we ship your order, such as wig and eye color.
If production for the body has started, you may need to pay extra for the changes. Please contact us or supoort@olyviadoll.com to know the situation of your order.

How long does the production of the sex doll take?

2-5 days. The production time varies depending on the material of the doll.

What happens after production is complete?

Once the production is finished, we will send you photos and a video of your sex doll for confirmation before arranging the shipment.

Do you offer a guarantee for my order?

We recommend documenting the unboxing process by taking videos or photos as proof of receiving your sex doll. If your doll arrives damaged during delivery, contact us immediately for assistance.

If your parcel is lost or cannot be delivered due to force majeure, we guarantee a full refund.

Shipping

What is the shipping method and how long is the shipping time?

We ship by air, and delivery typically takes 7–15 days. Please note that delays may occasionally occur due to force majeure or customs processing.

What is Delivered Duty Paid (DDP) Shipping?

Delivered duty paid (DDP) shipping is a type of delivery where the seller takes responsibility for all risks and costs associated with transporting goods until the buyer receives them at the destination.

The doll will ship via air/train/truck/ship. It will be delivered by local carriers when it arrives in the destination country. We create a tracking number through the carrier’s system and print the label on the parcel.

The tracking information does not update until the doll arrives in the destination country. When you check the tracking information, it will show that the doll has arrived at cities where clear customs.

Pros

The buyer doesn’t have to pay import tax.

The seller is responsible for customs clearance.

Lower shipping price.

Cons

Your doll will arrive in 20 days, which takes more time than express.

The tracking information will update within 15 days.

Can I use DDP Shipping?

Products with batteries excluded.

This service is available in the contiguous United States and most EU countries.

Please contact us for more information.

Will I pay extra for Customs and are there any issues in customs?

We have been in the doll business since 2015 and have served thousands of customers worldwide. Countries apart from some Mideast countries and African countries, it is okay to import dolls there. And as for Latin American countries, sometimes it is possible. Asia(except for India, Pakistan, and Sri Lanka), North America, Europe, and Oceania are okay with doll import.

Some countries or regions may charge import taxes, tariffs, or fees upon delivery. Buyers are responsible for any applicable charges, which typically range from $50 to $150 or more, depending on your country’s regulations and the size of the doll. Don’t worry – we’re here to assist you through the process and ensure everything goes smoothly. Relax, it’s not a big deal. 

Didn’t find the answer you were looking for?

Please contact our professional customer support team at support@olyviadoll.com. We are happy to assist you!